Last Updated: October 2025
Welcome to Used Electro. By using our website or making a purchase, you agree to these Terms & Conditions. Please read them carefully.
1. About Us
Used Electro is a specialized retailer providing premium used imported laptops across Egypt.
Our products come from corporate renewals and IT asset refresh programs, ensuring every device was originally engineered for professional-grade performance, durability, and reliability.
Each laptop undergoes detailed inspection, internal cleaning, and testing by our technical team before being approved for sale. The result is a machine that performs at near-new levels — but at a significantly lower cost.
Whether you’re a student, freelancer, or business professional, Used Electro gives you access to business-grade laptops from top brands like HP EliteBook, Dell Latitude, and Lenovo ThinkPad — combining strength, performance, and affordability in one place.
The website is operated and managed by AdvertiseUp, ensuring secure digital operations and professional maintenance of the online shopping experience.
Headquarters:
27 Ibn El Hakam St, El Marmar Tower, El Helmeya Sq, Cairo, Egypt
Email: info@usedelctro.com
Phone: 01121321216
WhatsApp: 01121321216
Facebook: UsedElectroEg
2. Products
All laptops are Grade-A used devices, thoroughly tested and verified to ensure top-tier performance.
Minor cosmetic signs of use may be present but do not affect performance.
Product images shown represent the actual item or a model with the same specifications and appearance.
3. Orders & Payments
Orders may be placed directly through our website or through verified communication channels.
We accept:
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Cash on Delivery
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InstaPay
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Mobile Wallets such as Vodafone Cash
Orders suspected of containing incorrect information or fraudulent activity may be reviewed or cancelled at our discretion.
4. Shipping & Pickup
We offer nationwide delivery across Egypt, with multiple payment and tracking options.
Customers may also choose to collect their order from our Cairo headquarters:
27 Ibn El Hakam St, El Marmar Tower, El Helmeya Sq, Cairo.
Shipping costs and delivery timeframes are displayed at checkout or communicated during order confirmation.
5. Exchange Policy
Customer satisfaction is important to us.
If your laptop is found to have a verified defect or issue upon delivery, you may request an exchange within 14 days of receiving your order.
Conditions apply:
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The device must remain in its original condition with all included accessories.
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Exchanges are subject to inspection by our technical team to confirm eligibility.
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Physical or accidental damage voids exchange eligibility.
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Shipping costs are non-refundable.
This policy is designed to ensure fairness and maintain product integrity for all customers.
6. Warranty
Every laptop includes a 3-Month Warranty covering manufacturing or functional defects only.
The warranty excludes:
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Physical damage (cracks, dents, or broken parts)
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Liquid spills, electrical surges, or misuse
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Software issues caused by user modification or installation of third-party programs
Warranty support can be requested via WhatsApp or email.
7. Liability
Used Electro is not responsible for any loss of data, software corruption, or indirect damages resulting from device usage.
Customers are advised to back up data regularly before or after purchase.
8. Intellectual Property
All website content, including text, graphics, and visuals, is owned by Used Electro or its partners.
It may not be copied, reproduced, or distributed without prior written consent.
9. Changes to Terms
We may update these Terms & Conditions when necessary.
All changes will take effect immediately upon publication on our website.
10. Contact Us
For inquiries or support, please contact:
Email: info@usedelctro.com
Phone: 01121321216
WhatsApp: 01121321216
Facebook: UsedElectroEg